About Us
Since 1994, La Esperanza Clinic has been providing health care to approximately 10,000 residents in San Angelo and the Concho Valley.
La Esperanza Clinic has three brick and mortar clinics in San Angelo, Buick Street, South Chadbourne and 31st Street, as well as a Mobile Clinic that travels to rural areas of the Concho Valley.
La Esperanza’s mission is to provide quality primary and preventative health and dental care services to all people, particularly the medically underserved.
Who is La Esperanza Clinic
The Heart of Our Purpose
Mission
The mission of La Esperanza Clinic is to provide quality primary and preventative health and dental care services to all people, particularly the medically underserved of San Angelo and the Concho Valley.
Values
The Spirit of La Esperanza is to treat all people with dignity and respect, understanding and kindness, and to achieve compassionate treatment for all, while being honest with everyone and in everything we do.
Vision
La Esperanza Clinic will be known for excellent service, universal access, as a friendly place to get quality care, and a highly respected partner in a collaborative system of care.
History
La Esperanza Clinic has a special history that we are proud of.
Learn More >
Leadership
Our board members and C-Suite team are an intricate part of our leadership team.
Awards and Recognitions
La Esperanza Clinic has received many quality awards and recognitions.
What has La Esperanza Clinic Accomplished
Community Health Quality Recognition Awards
Health Center Quality Leader
To earn HCQL badges, health centers must have the best overall CQM performance based on average 2023 Adjusted Quartile Rankings (AQR). The Bronze HCQL badge is awarded to health centers with AQR averages in the top 21% - 30%.
Addressing Social Risk Factors
The Addressing Social Risk Factors badge recognizes health centers that are screening for social risk factors impacting patient health and are increasing access to enabling services. Health centers must meet the following two criteria:Â - Collect data on patient social risk factors - Increase the proportion of patients receiving enabling services between consecutive UDS reporting years
Advancing Health Information Technology (HIT) for Quality
Recognizes health centers that meet all criteria to optimize HIT services. Eligibility is calculated using 2023 UDS data. Health centers must meet the following five criteria: 1. Adopted an electronic health record (EHR) system 2. Offers telehealth services 3. Exchanges clinical information electronically with key providers health care settings 4. Engages patients through health IT 5. Collects data on patient social risk factors
Health Center Quality Leader
To earn HCQL badges, health centers must have the best overall CQM performance based on average 2022 Adjusted Quartile Rankings (AQR). The Bronze HCQL badge is awarded to health centers with AQR averages in the top 21% - 30%.
Addressing Social Risk Factors
The Addressing Social Risk Factors badge recognizes health centers that are screening for social risk factors impacting patient health and are increasing access to enabling services. Health centers must meet the following two criteria:Â - Collect data on patient social risk factors - Increase the proportion of patients receiving enabling services between consecutive UDS reporting years
Advancing Health Information Technology (HIT) for Quality
Recognizes health centers that meet all criteria to optimize HIT services. Eligibility is calculated using 2021 UDS data. Health centers must meet the following five criteria: 1. Adopted an electronic health record (EHR) system 2. Offers telehealth services 3. Exchanges clinical information electronically with key providers health care settings 4. Engages patients through health IT 5. Collects data on patient social risk factors
Addressing Social Risk Factors
The Addressing Social Risk Factors badge recognizes health centers that are screening for social risk factors impacting patient health and are increasing access to enabling services. Health centers must meet the following two criteria:Â - Collect data on patient social risk factors - Increase the proportion of patients receiving enabling services between consecutive UDS reporting years
Advancing Health Information Technology (HIT) for Quality
Recognizes health centers that meet all criteria to optimize HIT services. Eligibility is calculated using 2021 UDS data. Health centers must meet the following five criteria: 1. Adopted an electronic health record (EHR) system 2. Offers telehealth services 3. Exchanges clinical information electronically with key providers health care settings 4. Engages patients through health IT 5. Collects data on patient social risk factors
Access Enhancer
The Access Enhancer badge recognizes health centers that have increased the total number of patients and the number of patients who receive at least one comprehensive service (mental health, substance abuse, vision, dental, and/or enabling) by at least 5% during consecutive UDS reporting periods (2020 and 2021 UDS). 1. Adopted an electronic health record (EHR) system 2. Offers telehealth services 3. Exchanges clinical information electronically with key providers health care settings 4. Engages patients through health IT 5. Collects data on patient social risk factors
Health Disparities Reducer
The Health Disparities Reducer badge recognizes health centers that qualify for the Access Enhancer badge and meet at least one of the following two criteria: - Demonstrate at least a 10 percentage point improvement in low birth weight, hypertension control, and/or uncontrolled diabetes CQMs during consecutive UDS reporting years (2020 and 2021 UDS) for at least one racial/ethnic group, while maintaining or improving the health center’s overall CQM performance from the previous reporting year; and/or - Meet the following benchmarks for all racial/ethnic groups served within the most recent UDS reporting year.
Patient Centered Medical Home Recognition (PCMH)
Recognizes health centers with PCMH recognition in one or more delivery sites. PCMH badge data is updated on a yearly basis.
What is a Patient Centered Medical Home (PCMH)?
For 30 years, La Esperanza Clinic has been a trusted partner in health for individuals and families in our community. As a certified Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance (NCQA), we focus on delivering compassionate, high-quality healthcare that prioritizes care coordination, communication, and your unique needs. Here’s what you can expect as a patient at La Esperanza Clinic:
Comprehensive, Team-Based Care
At La Esperanza Clinic, your health is our priority. Our Care Teams are made up of skilled physicians, advanced practice providers, nurses, nutritionists, educators, and care coordinators who work together to provide personalized care. Whether it’s managing chronic conditions, preventive care, or addressing immediate concerns, we’re here to support your health journey every step of the way.
Patient-Centered Relationships
We believe healthcare works best when it’s built on trust, respect, and understanding. That’s why we take the time to get to know you, your culture, values, and preferences. Together, we empower you to take an active role in your health, promoting wellness and prevention as key parts of your care plan.
Seamless, Coordinated Care
Navigating healthcare doesn’t have to be overwhelming. Our Care Teams coordinate services across specialists, hospitals, home health care, and community resources to ensure you receive the right care at the right time.
Expanded Access to Care
Your health matters, and we’re here when you need us. With extended office hours, including evenings, and 24/7 access to someone on your Care Team, we make it easier to prioritize your well-being.
A Commitment to Excellence
At La Esperanza Clinic, we are always striving to improve. From gathering patient feedback to implementing new initiatives, our Quality and Performance Improvement team ensures we deliver care that exceeds expectations. Your satisfaction and health outcomes are at the heart of everything we do.
Evidence-Informed, Compassionate Care
We stay at the forefront of medical advancements to bring you the best possible care. By combining the latest research with a personalized approach, we deliver treatments and solutions that are both effective and meaningful.
At La Esperanza Clinic, we treat you like family. Together, let’s create a healthier, brighter future for you and your loved ones.